Question 1

Are pets allowed?

Accepted Answer

We’re sorry, pets are not permitted at Bois Saint Jean.

Question 2

Where can guests spend time outdoors?

Accepted Answer

Each house has its own designated outdoor areas. Guests may also use the marked estate paths while respecting other guests and the surrounding environment.

Question 3

Are electric vehicle charging stations available?

Accepted Answer

No. There are currently no electric vehicle charging stations on the estate.

Question 4

When are check-in and check-out?

Accepted Answer

Times are confirmed with the practical arrival information for your specific booking.

Question 5

Is Wi-Fi available?

Accepted Answer

Yes. Free, high-speed Wi-Fi is available throughout the estate.

Question 6

Will we receive the house rules before arrival?

Accepted Answer

Before arrival, guests receive a house charter containing the practical guidelines for their stay, which we ask them to read and sign.

Question 7

Is a security deposit required?

Accepted Answer

Yes. A security deposit is required upon arrival.

Question 8

Are bed linen and towels provided?

Accepted Answer

Yes. Bed linen and towels are provided with the accommodation.

Question 9

Is parking available?

Accepted Answer

Yes. Private parking is available free of charge.

Question 10

Can we organise a party or gathering?

Accepted Answer

Parties are not permitted as part of an accommodation stay. Organised gatherings in hired venue spaces must be agreed with us in advance.

Practical information for your stay.

FREQUENTLY ASKED QUESTIONS

Practical information before you arrive